FAQ 

How do I become a member?

Please click here to join the club and follow the prompts. 

How do I cancel my membership?

Please email the club with your Unumber in the subject line

office@suncorpsocialclub.com.au.

How do I purchase a ticket to an event?

Click here to access the ticketing page for available events

Select the event you would like to attend

Enter your U-number

Press the “login” button and follow the prompts

View the Ticketing policy here.

Refund Policy

Please retain your receipt for proof of purchase - no refunds are available if the Social Club has already paid for the event or after the date of a function or event.

Rewards Program

The Rewards Program was cancelled

(effective April 1 2020). 

After reviewing its usage it was decided that it was no longer adding value for our members.

Many of the offers are still available through the Suncorp Benefits Portal as well as other websites. 

In place of the program, a variety of tickets will regularly be raffled off to our members across Australia.  

Keep an eye out in the newsletters for more information on these great giveaways.

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Privacy Policy

 

Information Collected

 

We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is derived through automated tracking mechanisms.

 

Voluntary Registration Information    

In order to fully access this Site, you must first complete the registration process, during which we will collect personal information about you. The information will include your name, address, and email address. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis. By registering with us, you consent to the use and method of disclosure as described in this Privacy Policy.

 

Voluntary Information for Services and Features

We [also] collect personally identifiable information when you choose to use certain other features of the Site, including: i) making purchases, ii) consenting to receive email or text messages about upcoming promotions or events, iii) consenting to receive email, iv) participating in our forum, iv) commenting on articles, and others. When you choose to use these additional features, we require you to provide your “Contact Information” in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card information.  Occasionally, we may also request information such as your shopping preferences and demographics which will help us better serve you and our others users in the future.

 

Cookies

Our site uses "cookies" and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly.  Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user's system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorised access to the user's information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.